PRIVACY POLICY

1. Introduction

This Privacy Policy explains how Giftslab Solutions Limited (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit or interact with our website https://giftslab-solutions.com (the “Website”). By using the Website, you agree to the practices described in this policy. If you do not agree, you must stop using the Website.

2. Protecting Your Privacy

We respect your privacy and are committed to protecting your personal data. We do not sell, rent, or trade your email address or other personal information to third parties. Any data we collect is used solely for legitimate business purposes such as communication, support, compliance, and improving our services.

3. Information We Collect

We may collect personal information that you voluntarily provide when you contact us or submit information via the Website. This may include: first and last name, email address, phone number, company name, and any additional information you choose to provide. If you correspond with us, we may keep records of communications.

4. How We Use Personal Data

We use your personal data for the following purposes: (a) to respond to inquiries or support requests; (b) to operate, maintain, and improve the Website; (c) to comply with legal obligations; (d) to communicate with you about updates relevant to our business. We do not use personal data for automated decision-making or profiling.

5. Payment Information

Our Website does not process purchases directly. If we provide paid services in the future, payment information will be handled securely by authorized third-party payment processors. We will never store full credit card numbers on our systems.

6. Sharing and Disclosure

We do not share personal data with third parties except when necessary for legitimate purposes such as: (a) service providers assisting us in operating the Website; (b) legal, regulatory, or law-enforcement requests; (c) preventing fraud or ensuring Website security. We require third parties to handle data securely and lawfully.

7. International Data Transfers

As a Hong Kong-registered company, your data may be processed or stored in jurisdictions outside your home country. These locations may have different data protection laws. By using the Website, you consent to such transfers, and we take reasonable steps to ensure your data remains protected.

8. Security

We implement technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Cookies

The Website may use cookies and similar technologies to improve functionality and analyze usage. You may disable cookies in your browser settings, but this may affect some features of the Website.

10. Emails and Communications

We may contact you via email for administrative, support, or informational purposes. You may opt out of non-essential marketing or promotional emails at any time by contacting us at support@giftslab-solutions.com

11. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Policy or as required by law. When data is no longer needed, it will be securely deleted or anonymized.

12. Your Rights

Depending on your jurisdiction, you may have rights including: access to your data, correction of inaccurate data, deletion of data, restriction of processing, objection to processing, and data portability. To exercise rights, contact us at support@giftslab-solutions.com.

13. Links to Third-Party Websites

The Website may contain links to external sites not controlled by us. We are not responsible for the privacy practices or content of third-party websites.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect immediately upon posting on the Website. Your continued use of the Website after changes are posted constitutes acceptance of the updated policy.

15. Contact Us

If you have questions or requests regarding this Privacy Policy, contact us at:
Email: support@giftslab-solutions.com
Company: Giftslab Solutions Limited
Company Number: 79243813
Address: No. 5, 17/F STRAND 50, 50 Bonham Strand, Sheung Wan, Hong Kong