SHIPPING POLICY
Shipping and Delivery Guidelines
To ensure your package arrives safely and within the estimated time frame, please verify that your address is entered accurately and includes all necessary details such as abbreviations, street numbers, apartment or building numbers, and route information if applicable. Accurate information is essential for timely delivery. We cannot be held responsible for delayed or lost deliveries caused by incorrect address information provided at checkout.
Frequently Asked Questions
When will my order be processed?
Orders are processed Monday through Friday within 1–3 business days from the date of purchase. Once processed, your order will be shipped on the next business day. We do not ship on weekends or public holidays. If you need to modify or cancel an order, please contact us immediately. Once an order has been processed, we are unable to make changes.
How long does delivery take?
After dispatch, delivery typically takes 3–5 business days, depending on your location and local courier services.
Which logistics method is used?
Orders are shipped from our fulfillment center in China using trusted international e-commerce logistics providers such as YunExpress and Whatsship. In the United Kingdom, shipments are handed over to reliable local carriers such as EVRI and Royal Mail for final delivery.
What does delivery cost?
Delivery is free on all orders.
Company
Company name: GIFTSLABSOLUTIONS LIMITED
Company number: 79243813
Address: NO. 5, 17/F STRAND 50 50 BONHAM STRAND SHEUNG WAN HONG KONG
